Privacy Policy

Information we collect

• Account information such as email address, authentication status and security events.
• Order information such as products, quantities, prices, shipping name and address, order status and tracking information.
• Payment records such as selected method, status and transaction reference. The site does not collect bank-account or card credentials.
• Support messages, acceptance records, dates and limited device/browser information used for fraud prevention.

How we use information

We use information to authenticate accounts, review eligibility, process and fulfill requests, communicate order status, prevent abuse, maintain records, comply with law and protect customers and the business.

Service providers and disclosures

Supabase provides account and database services. Website hosting and carriers process information needed to operate the site or deliver orders. VEALLOGISTICS&TRANSPORT LLC assists with authorized payment processing, shipping and fulfillment. We may disclose information when legally required, to investigate fraud or protect rights and safety. We do not sell personal information.

Retention

Order, payment-acceptance and fraud-prevention records may be retained for tax, accounting, dispute, safety and legal requirements. Support and security records are retained only as reasonably necessary for those purposes. Data is deleted or de-identified when it is no longer needed, subject to required retention.

Security

We use account verification, row-level database controls, owner two-factor authentication, activity records and restricted administrative access. No system is completely secure. Never send passwords, bank credentials or sensitive medical information through support messages.

Your choices

You may request correction or deletion of eligible account data through secure support. Some transaction and compliance records cannot be deleted immediately. You can reset your password from the account area and should notify support of suspected unauthorized access.

Cookies and local storage

Authentication services may use browser storage or cookies to maintain a session and protect access. The site does not use third-party advertising cookies.

Age and changes

The service is not intended for anyone under 21. We may update this policy as operations or legal requirements change; the effective date identifies the current version.

Privacy contact

Submit a privacy request through Account & Tracking. Do not include medical records or payment credentials.